S, M, L, Xl
S, M, L, Xl
Looking to Exchange, Return or Cancel & Refund an Order? Read on pls:
B. INTERNATIONAL DELIVERY & RETURNS
International returns will be at customer cost, at below company address.
We hope you never want to return anything! :-) Nevertheless, we have a really fuss free & easy 15 days return policy.
Why? ‘Coz Moms & New Moms have loads of stuff to do, & returning goods should not be one of them.
- within 15 days of date of purchase,
- pls write an e-mail to email@example.com requesting for the items to be returned;
- pls forward the same order email you got from us, with details for the return;
- product must be returned unused and in it's original packaging, with the tags intact.
Customers returning product not in the original condition / or damaged in any way / or without tags, may be subject to a re-stocking fee of up to 50% of the original purchase price of the product. It sounds harsh, but its just to avoid people from doing mischief. Majority of us will never get impacted.
(2) Returns Procedure
1. To return an order, please drop in a line to firstname.lastname@example.org. If you have partial return, pls give the exact items for return.
2. Keep the items ready in the same packaging as you received and pls hand over to the pick up boy.
3. We will create the return pick upfor you, free of charge and refund the money as we received the goods at our warehouse in good and saleable condition.
(3) Instant Refund: Yes! As soon as we receive the goods in our warehouse, we will send an instant refund link to your phone / email.
D. Product Exchange
As of now we dont have an exchange option. Kindly place a fresh order for the new item you want to take in exchange, and pls place a request for return of the earlier order/ item, as per above RETURN PROCESS.
We will handle the return for you, just as explained above.
Exchange is allowed once per order, on the exchanged order refund shall not be applicable. Store credit may be provided if applicable.
E. ORDER CANCELLATION
You can write in to email@example.com within 15 minutes for order cancellation. After that the order will be dispatched and even if you dont want to keep the item, you will have to pay the courier fees for delivery and return.
Please do give us a call / shout if you have any other questions and/or concerns.
Phone: + 91 888 207 3783